eero Internet Backup: Stay Online, Come Rain or Shineš¦ļø
Even the best connections can hiccup so why let an outage slow you down? eero Internet Backup keeps you seamlessly connected by automatically switching to a nearby mobile hotspot or secondary Wi-Fi network when your main broadband goes offline. And once your service is back, it flips right back with no action needed.
Why Youāll Love It š§”
Instant Failover: As soon as your primary internet drops, your eero switches to your backup source in seconds.
Hands-Free Recovery: When your main connection returns, eero reverts automatically. No fiddling, no faff.
Uninterrupted Work & Play: Keep video calls, streaming and gaming alive, even during maintenance or outages.
How to Enable & Manage š
Open the eero App
Ensure youāre on the Home tab and have the latest app version:
āSettings ā Troubleshooting ā About
Turn On Internet Backup
Tap Internet at the bottom.
Select eero Internet Backup.
Toggle On.
Add Your Backup Network
Tap Add a Network.
Choose your mobile hotspot or secondary Wi-Fi from the list.
Enter its password and save.
Strengthening & Troubleshooting š ļø
Weak Backup Signal?
Position your phone or hotspot closer to your primary eero node to boost reception.Backup Not Connecting?
Confirm your backup networkās SSID (network name) and password are correct.
Check that your hotspot allows connections from other devices (some phones disable this after time).Still Stuck?
Restart your eero and hotspot: unplug both, wait 30 seconds, then power up in this order - ONT/router first, then hotspot.
With eero Internet Backup in your toolkit, youāll never miss a beat, whether youāre in the middle of a crucial video call or on the verge of a gaming victory. Enjoy peace of mind and keep living at full speed!