That’s absolutely fine, we appreciate that your circumstances may change. This is why we offer a 14-day cooling-off period to give you time to decide. 🧊

Your cooling-off period begins from the day your order is placed and your contract is agreed via our website. During this time, you’re free to cancel your order if you change your mind.

Please note that this 14-day period starts from the order date, not from when your service goes live or is installed. This follows UK regulations for service-based contracts.

If you want to cancel your order within this time period, just reach out to our customer support team and they will help resolve this for you.