At Brillband, we understand that managing billing and payments isn’t always smooth sailing. ⛵
We’re here to support you and make sure any issues with your account are resolved as quickly and easily as possible.
If you run into any problems, please contact our customer support team and explain the issue. Our team will do everything they can to help get your account back on track.
Adjustments 🪛
If you’d like to make adjustments to your account, such as changing your billing date or payment method then just let us know. We’ll do our best to accommodate your request and make the process straightforward.
Billing Errors 🚨
If you notice any errors on your account or in your billing, please reach out to our customer support team and provide details of the issue. We aim to resolve any problems quickly and efficiently, keeping disruption to a minimum.
Please note that services may be restricted if payments are missed. If this has happened, follow the guidance in our service restrictions information page to get back online.