Skip to main content

Your First Payments

D
Written by Duncan Di Biase

Your First Monthly Payment

  • Taken at go-live date: We’ll charge your first month’s payment the day your service goes live.

  • What It Covers: This payment covers your first 30 days of service, starting from the moment your broadband goes live.

Ongoing Billing

  • Renewal Date: After your service activates, your billing cycle will reset to your connection anniversary.

  • Monthly Payments: We’ll then debit your account on that same calendar date each month.

No hidden fees, no unexpected surprises, just straightforward billing from day one. 😊 If anything ever feels unclear, our customer service team is always happy to help.

Did this answer your question?