Err on the side of caution
Share a front garden or driveway with a neighbour?
Building managed by a housing association?
Renting your home?
It’s always best to ask or check your tenancy agreement to keep yourself right and everyone happy.
If permission is required
CityFibre will send you a wayleave document to be signed physically or digitally by the neighbour, building manager, or landlord.
You can also download the document at the bottom of this page.
This document needs to be signed by the relevant parties and returned before CityFibre can proceed with the installation.
Once signed, please email it to us and we'll forward it to CityFibre for you:
customersupport@brillband.com
Please note: your installation will likely be delayed if you're not able to gain permission before your installation date.