Getting Started

🙋 Frequently Asked

• Switching to Brillband
• How to locate your account details
• How quickly can you get set up
• Cancelling your old broadband
• When will we be in your area
• Broadband jargon explained

👷 Installation

• What to expect during installation
• Changing your installation date
• Permission to carry out installation
• Preparing for your connection day
• Setting up your router

💳 Payments

• Your first payments
• Update your payment card or account
• Resolving a missed payment